Support | DCAA Compliant Accounting Software | PROCAS
Support
We're here to help you succeed!

Ongoing Support

Our Consultants and Technical Support team members are all PROCAS employees and are based in the U.S. You’ll be working with real people, with real hands-on experience using the software. When you call us, you’ll always be directed to someone that can help. We are available to answer your call from 9:00 am to 5:00 pm ET, Monday through Friday.

Our goal is your company’s success because that’s how we measure our success.

PROCAS Consultants

Not only will our PROCAS Consultants walk you through the Quick Start process, but they’ll also be available as a continuing resource for you. They have assisted many PROCAS clients in preparing for and passing DCAA accounting system audits. If you need it, they can even be available to answer auditors’ questions.

PROCAS Chief Operating Officer Mary Vitullo, CPA
PROCAS Support Team Steven Martin, Devin Schmitt, and Danny Andrews

Our Support Team

In addition to using the system themselves, our Technical Support team is staffed by professionals with accounting degrees. They are a great place to start if you have a question about the software. If they can’t answer your question, they’ll find someone who can.

Get Answers at Your Own Pace

Accounting system help is readily available on every form at the click of a button. Other documents and system instructions for every type of user can be downloaded at any time from a Resources menu.

We know your time is valuable, so we provide free training videos to get your employees up and running on timekeeping and expense reporting quickly.

Want to see some of the user resources?

Check out the resource library!


Resources »